Put a Little Disney Magic in Your Organization Seminar

Date and Time

Thursday Sep 22, 2016
8:00 AM - 4:30 PM CDT

Thursday, September 22
8:30 am-4:30 pm

Location

Vestavia Hills United Methodist Church
2061 Kentucky Avenue

Put a Little Disney Magic in Your Org...

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Description

If you have ever visited the Disney Theme Parks and Resorts, you know they pride themselves on two things: friendly employees and clean, immersive environments. But those two things don’t happen by accident. It takes top-notch customer service and effective leadership skills to create this culture.
 
Join us for a full day seminar with Pete Blank, Professional Speaker and Trainer, who spent 12 years at WALT DISNEY WORLD^® Resort, training their cast members to make your visit unforgettable.
 
The morning session will focus on Customer Service and cover customer service strategies from Walt Disney himself, and then learn how to apply these lessons to your own organization which will enhance your levels of customer service. The topic of the afternoon session will be Leadership Strategies and focus on how you can take leadership lessons from Disney and apply them in your professional life to have a positive impact on your employees, your customers, and even your own family.
 

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Printed courtesy of www.vestaviahills.org/ – Contact the Vestavia Hills Chamber of Commerce for more information.
1090 Montgomery Highway, Vestavia Hills, AL 35216 – (205) 823-5011 – chamber@vestaviahills.org